Pointe Pest Control - West Chicago
Pest control · serving Decatur, IL
8,528 reviews
1.5% of 8,539 one or two star
Spiders 79Wasps and hornets 74Rodents 55
Call Pointe Pest Control - West Chicago on (630) 657-0707Pest control · serving Decatur, Illinois
Plunkett's Pest Control
87 Google reviewsPublished hours cover 5 days a week
Google review distribution
1.2% of 86 reviews are one or two star
Google's own review histogram · 86 reviews · captured 2026-08-24
The evidence
Every review, not the average
Google’s review histogram for Plunkett's Pest Control covers 86 reviews, of which 1 (1.2%) are one or two star. Its reviewers most often write about rodents. Published hours cover 5 days a week.
| 5★ | 83 | 96.5% | |
|---|---|---|---|
| 4★ | 2 | 2.3% | |
| 3★ | 0 | 0.0% | |
| 2★ | 0 | 0.0% | |
| 1★ | 1 | 1.2% |
Google’s own review histogram · all 86 reviews it covers · captured 2026-08-24
Availability
Published opening hours
| Monday | 6:30 AM to 5:30 PM |
|---|---|
| Tuesday | 6:30 AM to 5:30 PM |
| Wednesday | 6:30 AM to 5:30 PM |
| Thursday | 6:30 AM to 5:30 PM |
| Friday | 6:30 AM to 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |
Opening hours as published on the listing · captured at snapshot, not live
Specialism
What reviewers actually write about
Pests named by reviewers
What else comes up
- knowledgeable staff21
- thoroughness12
- personable staff7
- reliable staff5
- polite technician5
- no upselling2
- attentive to concerns2
- communicative tech2
Google’s review-derived topics · the number is how many reviews mention it
Responsiveness
Whether the owner replies
The business replied to 21% of the 90 review texts we hold.
We hold 90 texts while Google currently reports 87 reviews. The two counts come from different moments — reviews are removed as well as added — so the rate is over what we hold.
It also posts updates to its Google profile, most recently 4 months ago before we captured the listing.
Owner replies across 90 held review texts · captured August 2026
Independent directoryBuilt from Google’s public dataCaptured 2026-08-24Not paid placementMethod
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Google’s own review histogram · each row’s critical share on a fixed 0–10% scale · captured 2026-08-24
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