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Exterminator Guild

Pest control · serving Rochester, New York

Excelsior Pest Group

2474 State Rte 21

439 Google reviewsPublishes 24-hour opening, seven days
(585) 310-8089
excelsiorpestgroup.comDirections

2474 State Rte 21, Canandaigua, NY 14424

Google review distribution

0.7% of 439 reviews are one or two star

Google's own review histogram · 439 reviews · captured 2026-08-24

The evidence

Every review, not the average

Google’s review histogram for Excelsior Pest Group covers 439 reviews, of which 3 (0.7%) are one or two star. Its reviewers most often write about wasps, rodents and bees. Publishes 24-hour opening, seven days.

Distribution of all 439 Google reviews by star rating
5★
43298.4%
4★
40.9%
3★
00.0%
2★
10.2%
1★
20.5%

Google’s own review histogram · all 439 reviews it covers · captured 2026-08-24

Availability

Published opening hours

Opening hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Opening hours as published on the listing · captured at snapshot, not live

Specialism

What reviewers actually write about

Pests named by reviewers

What else comes up

  • knowledgeable staff102
  • courteous staff30
  • knowledgeable technician23
  • friendly team14
  • stink bug control5
  • eviction plan3

Google’s review-derived topics · the number is how many reviews mention it

Responsiveness

Whether the owner replies

The business replied to 90% of the 441 review texts we hold.

We hold 441 texts while Google currently reports 439 reviews. The two counts come from different moments — reviews are removed as well as added — so the rate is over what we hold.

It also posts updates to its Google profile, most recently 12 days ago before we captured the listing.

Owner replies across 441 held review texts · captured August 2026

Independent directoryBuilt from Google’s public dataCaptured 2026-08-24Not paid placementMethod

Nearby

Others serving Rochester

Google’s own review histogram · each row’s critical share on a fixed 0–10% scale · captured 2026-08-24

All 21 serving Rochester →

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