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Exterminator Guild

Pest control · serving Cleveland, Ohio

Terminix

17515 Engle Lake Dr Ste A

1,190 Google reviews
(440) 207-9552
Book onlineterminix.comDirections

17515 Engle Lake Dr Ste A, Middleburg Heights, OH 44130

Google review distribution

9.9% of 1,192 reviews are one or two star

Google's own review histogram · 1,192 reviews · captured 2026-08-24

The evidence

Every review, not the average

Google’s review histogram for Terminix covers 1,192 reviews, of which 118 (9.9%) are one or two star. Its reviewers most often write about spiders, rodents and ants.

Distribution of all 1,192 Google reviews by star rating
5★
1,00784.5%
4★
484.0%
3★
191.6%
2★
80.7%
1★
1109.2%

Google’s own review histogram · all 1,192 reviews it covers · captured 2026-08-24

Specialism

What reviewers actually write about

Pests named by reviewers

What else comes up

  • appointment scheduling12
  • informative staff11
  • trap replacement2
  • trap checking2

Google’s review-derived topics · the number is how many reviews mention it

Responsiveness

Whether the owner replies

The business replied to 95% of the 446 review texts we hold.

That is a sample of the 1,190 reviews this business has, not all of them. The rate is over what we hold.

It also posts updates to its Google profile, most recently 11 months ago before we captured the listing.

Owner replies across 446 held review texts · captured August 2026

Not captured for this listing

  • Opening hours — not captured for this listing

Missing means not collected at snapshot — it is not a statement about the business

Independent directoryBuilt from Google’s public dataCaptured 2026-08-24Not paid placementMethod

Nearby

Others serving Cleveland

Google’s own review histogram · each row’s critical share on a fixed 0–10% scale · captured 2026-08-24

All 21 serving Cleveland →

Run Terminix? Claim this listing — free, reviewed by a person, and it never changes how you rank here.