Sprague Pest Solutions
Pest control · serving Eugene, OR
199 reviews
0.5% of 200 one or two star
Pest control · serving Eugene, Oregon
Terminix
460 Google reviews
Google review distribution
7.8% of 461 reviews are one or two star
Google's own review histogram · 461 reviews · captured 2026-08-24
The evidence
Every review, not the average
Google’s review histogram for Terminix covers 461 reviews, of which 36 (7.8%) are one or two star. Its reviewers most often write about rodents and spiders.
| 5★ | 395 | 85.7% | |
|---|---|---|---|
| 4★ | 25 | 5.4% | |
| 3★ | 5 | 1.1% | |
| 2★ | 7 | 1.5% | |
| 1★ | 29 | 6.3% |
Google’s own review histogram · all 461 reviews it covers · captured 2026-08-24
Specialism
What reviewers actually write about
Pests named by reviewers
What else comes up
- thoroughness25
- friendly employees8
- personable staff7
- clear explanations6
- issue resolution3
- refund process2
- listening to concerns2
- no sales pitch2
Google’s review-derived topics · the number is how many reviews mention it
Responsiveness
Whether the owner replies
The business replied to 82% of the 462 review texts we hold.
We hold 462 texts while Google currently reports 460 reviews. The two counts come from different moments — reviews are removed as well as added — so the rate is over what we hold.
It also posts updates to its Google profile, most recently 4 months ago before we captured the listing.
Owner replies across 462 held review texts · captured August 2026
Not captured for this listing
- Opening hours — not captured for this listing
Missing means not collected at snapshot — it is not a statement about the business
Independent directoryBuilt from Google’s public dataCaptured 2026-08-24Not paid placementMethod
Nearby
Others serving Eugene
Pointe Pest Control - Eugene
Pest control · serving Eugene, OR
6,010 reviews
1.1% of 6,006 one or two star
Spiders 148Ants 60Wasps and hornets 49Call Pointe Pest Control - Eugene on (541) 497-7477Good Earth Pest Company
Pest control · serving Eugene, OR
443 reviews
0.9% of 453 one or two star
Lists 24-hour serviceSpiders 12Rodents 10Ants 10Call Good Earth Pest Company on (541) 688-2266Infinity Pest Solutions
Pest control · serving Eugene, OR
106 reviews
1.9% of 107 one or two star
Rodents 8Wasps and hornets 3Call Infinity Pest Solutions on (541) 232-0365
Google’s own review histogram · each row’s critical share on a fixed 0–10% scale · captured 2026-08-24
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