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Exterminator Guild

Pest control · serving Rochester, New York

Terminix

631 Google reviews
(585) 580-3021
Book onlineterminix.comDirections

50 Vantage Point Dr Suite 1, Rochester, NY 14624

Google review distribution

19.3% of 631 reviews are one or two star

Google's own review histogram · 631 reviews · captured 2026-08-24

The evidence

Every review, not the average

Google’s review histogram for Terminix covers 631 reviews, of which 122 (19.3%) are one or two star. Its reviewers most often write about spiders, rodents and ants.

Distribution of all 631 Google reviews by star rating
5★
46473.5%
4★
294.6%
3★
162.5%
2★
50.8%
1★
11718.5%

Google’s own review histogram · all 631 reviews it covers · captured 2026-08-24

Specialism

What reviewers actually write about

Pests named by reviewers

What else comes up

  • appointment scheduling14
  • courteous staff10
  • issue resolution8
  • informative staff5
  • discounts4

Google’s review-derived topics · the number is how many reviews mention it

Responsiveness

Whether the owner replies

The business replied to 86% of the 605 review texts we hold.

That is a sample of the 631 reviews this business has, not all of them. The rate is over what we hold.

It also posts updates to its Google profile, most recently 4 months ago before we captured the listing.

Owner replies across 605 held review texts · captured August 2026

Not captured for this listing

  • Opening hours — not captured for this listing

Missing means not collected at snapshot — it is not a statement about the business

Independent directoryBuilt from Google’s public dataCaptured 2026-08-24Not paid placementMethod

Nearby

Others serving Rochester

Google’s own review histogram · each row’s critical share on a fixed 0–10% scale · captured 2026-08-24

All 21 serving Rochester →

Run Terminix? Claim this listing — free, reviewed by a person, and it never changes how you rank here.